Privacy Policy

Last updated: August 13, 2026

Vansure Insurance Services Ltd. ("Vansure," "we," "us," or "our") operates vansure.ca (the "Site"). This policy explains how we collect, use, and protect your personal information in accordance with the Personal Information Protection Act (BC) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Who We Are

Vansure Insurance Services Ltd. is a licensed insurance agency operating in British Columbia. Life insurance business is placed through Hub Financial Inc., a licensed managing general agency.

Business address: #211–11950 80th Ave, Delta, BC V4C 6P6
Contact: info@vansure.ca · (778) 892-7800

Information We Collect

When you use our quote tools, contact forms, or otherwise interact with the Site, we may collect:

• Contact information (name, email, phone number)
• Information relevant to an insurance quote or application (date of birth, gender, smoking status, coverage amount, general health information you choose to provide)
• Technical information (IP address, browser type, pages visited) collected automatically through standard analytics tools

We do not collect more information than is necessary to provide you with a quote, respond to your inquiry, or process an application you choose to submit.

How We Use Your Information

We use the information you provide to:

• Generate insurance estimates and connect you with a licensed broker
• Respond to inquiries and provide requested support
• Process applications you submit, in coordination with Hub Financial and the relevant insurer
• Improve our Site and services
• Comply with legal and regulatory obligations as a licensed insurance agency

We do not sell your personal information to third parties.

Who We Share Information With

We may share your information with:

• Hub Financial Inc., our managing general agency, as part of placing your application with an insurer
• The insurer you apply with, as required to process an application
• Service providers who help us operate the Site (e.g., hosting, analytics) under confidentiality obligations
• Regulators or authorities where required by law

Data Storage and Security

We use reasonable technical and organizational safeguards to protect your personal information. Some of our service providers may store data outside of Canada; where this is the case, that data may be subject to the laws of the jurisdiction in which it is stored, including lawful access requests by that jurisdiction's authorities.

Your Rights

Under BC's Personal Information Protection Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for us to use your information, subject to legal or contractual restrictions

To exercise these rights, contact us at info@vansure.ca.

Complaints

If you have concerns about how we've handled your personal information, contact us directly at info@vansure.ca. If you're not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia, or the Office of the Privacy Commissioner of Canada.

You may also direct licensing-related complaints to the Insurance Council of British Columbia: insurancecouncilofbc.com

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.